The CHC52021 Diploma of Community Services (Case Management and Child, Youth and Family Welfare) is a nationally recognised qualification designed for students who want to build a meaningful career supporting individuals, families, and communities in need.

This course provides students with the knowledge and practical skills required to work in community services, case management, youth support, and social welfare roles. It prepares graduates to provide person-centred support, case coordination, and community development services across a range of organisations.

The program is available in Sydney (St Marys campus) and Dubbo, NSW, offering flexible study opportunities for both metropolitan and regional students.

During the Diploma of Community Services, students develop specialised skills to support individuals, families, and communities facing complex social challenges. The course combines theoretical learning with practical workplace experience to ensure graduates are ready to work in the sector.

Key areas of study include:

• Case management and client support
   
• Child, youth, and family welfare services
   
• Community development and advocacy
   
• Promoting diversity and cultural inclusion
   
• Coordinating community programs and services
   
• Supporting individuals experiencing social disadvantage
   

The course also includes 200 hours of supervised work placement, providing students with valuable real-world experience in community service organisations.

Course Name: CHC52021 Diploma of Community Services
Specialisation: Case Management and Child, Youth and Family Welfare
CRICOS Code: 113263D

Duration: 2 years
Study Hours: 20 hours per week
Study Mode: Face-to-face or blended learning options
Work Placement: 200 hours of practical placement

Study Locations:

• Sydney – St Marys Campus
  5/40 Phillip Street, St Marys NSW
   
• Dubbo Campus
  3/30 Blueridge Drive, Dubbo NSW
   

This qualification is nationally recognised and aligned with the Australian Qualifications Framework (AQF).

Applicants must meet the following criteria:

• Minimum 18 years of age
   
• Completion of Year 12 or equivalent qualification
   
• Academic IELTS score of 6.0 overall
   

Graduates of the Diploma of Community Services can pursue a wide range of roles in the community and social services sector, including:

• Community Services Coordinator
   
• Community Care Manager
   
• Youth Support Worker
   
• Case Manager
   
• Community Program Coordinator
   
• Housing or Family Support Worker
   
• Care Team Leader
   

Community services professionals play an important role in supporting vulnerable individuals and strengthening communities across Australia.

If you are passionate about helping others and making a positive impact in society, the Diploma of Community Services (CHC52021) provides the skills and qualifications needed to start a rewarding career.

Contact us today to learn more about study options in Sydney and Dubbo, enrolment support, and upcoming course intakes.